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NHTSA complaints, Jan 1 to Aug 24, 2026 Updated Aug 24

Ford Flex complaints are up 23% this year

163 complaints filed with NHTSA in 2026 so far, against 133 in the same window last year. Back over prevention is the top component, and the 2019 model year files the most.

2026 YTD
163
rank 78 of 765 models
Same window 2025
133
Jan 1 to Aug 24
Year over year
+23%
market overall +2%
Top component
Back over prevention
85 of 163, 52%

Top problem areas

ComponentComplaintsShare
Back over prevention8552%
Structure3723%
Unknown or other1912%
Electrical system1811%

A complaint can cite more than one area, so shares can add to more than 100%.

Model years behind the complaints

Model yearComplaintsShare
20197546%
20162616%
20181912%
20151811%
2017106%
201464%

What the data says

Back over prevention accounts for about 52% of this year's Ford Flex complaints. That is a strong concentration, the kind that usually points to a specific known issue rather than general wear.

The 2019 model year contributes 75 complaints (46%). Older vehicles dominate, consistent with age-related wear rather than a new defect.

Complaints are up year over year, 133 to 163 (+23%), against a market that rose about 2%. Year-over-year movement is the most useful signal here: a model's sales are roughly stable from one year to the next, so a sharp rise means the per-vehicle complaint rate genuinely moved, not just that the model is popular.

How to read this

Raw complaint totals track how many Ford Flexs are on the road as much as they track quality, so a high count on a best-seller is partly a volume story. Complaints are also self-reported: they capture what owners chose to file, not a controlled survey. Use these numbers to know where to look during a pre-purchase inspection and which recalls to check, not as a verdict on their own. Compare any car instantly in the Car Complaint Checker, or read the full 2026 study for the market-wide picture and methodology.

Frequently asked questions

Is the Ford Flex reliable?

Complaint counts alone cannot answer that, because they track how many are on the road as much as build quality. What the 2026 data shows: 163 NHTSA complaints so far (rank 78 of 765 models), +23% year over year, with back over prevention the most-cited area. Treat it as a starting point and cross-check recalls and a pre-purchase inspection for the specific vehicle.

What is the most common Ford Flex complaint?

Back over prevention: 85 of the 163 complaints filed in 2026 cite it (about 52%). That is a strong concentration, the kind that usually points to a specific known issue rather than general wear.

Which Ford Flex model year has the most complaints?

The 2019 model year, with 75 of this year's 163 complaints (about 46%). Older vehicles dominate, consistent with age-related wear rather than a new defect.

Source: NHTSA Office of Defects Investigation complaint database, complaints received 2026-01-01..2026-08-24, compared with 2025-01-01..2025-08-24 (same window). Counted once per complaint ID, vehicles only. Aggregated data is available under CC BY 4.0 with a link to GarageCalc.